https://community.ee.co.uk/t5/Archived-Posts/Early-trade-in-with-smart-plan/m-p/1084125#M290527 <P>Hi, if I used my smart plan to upgrade now with £200 to pay but my phone trade in being at £355 where will the remaining £155 go? Is that something we get back or not?&nbsp;</P> Tue, 28 Sep 2021 15:19:06 GMT Kj93 2021-09-28T15:19:06Z https://community.ee.co.uk/t5/Archived-Posts/Early-trade-in-with-smart-plan/m-p/1084125#M290527 <P>Hi, if I used my smart plan to upgrade now with £200 to pay but my phone trade in being at £355 where will the remaining £155 go? Is that something we get back or not?&nbsp;</P> Tue, 28 Sep 2021 15:19:06 GMT https://community.ee.co.uk/t5/Archived-Posts/Early-trade-in-with-smart-plan/m-p/1084125#M290527 Kj93 2021-09-28T15:19:06Z https://community.ee.co.uk/t5/Archived-Posts/Early-trade-in-with-smart-plan/m-p/1084168#M290528 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2171187">@Kj93</a>&nbsp; It’ll be refunded back to your EE account and will go towards future bills until used up or you can call customer services request it back. &nbsp;</P> Tue, 28 Sep 2021 16:30:24 GMT https://community.ee.co.uk/t5/Archived-Posts/Early-trade-in-with-smart-plan/m-p/1084168#M290528 Chris_B 2021-09-28T16:30:24Z