https://community.ee.co.uk/t5/Archived-Posts/Cancel-upgrade-made-in-store/m-p/1083968#M290505 <P>No,&nbsp;If you ordered in-store you have no "change-of-mind" right of return.&nbsp;You only have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC when you order by phone or online.</P> Tue, 28 Sep 2021 11:42:18 GMT XRaySpeX 2021-09-28T11:42:18Z https://community.ee.co.uk/t5/Archived-Posts/Cancel-upgrade-made-in-store/m-p/1083965#M290504 <P>I upgraded my device in store and signed a new 24m agreement 6 days ago. I have since changed my mind, the device is still in its box, sealed.&nbsp;</P><P>&nbsp;</P><P>Can I cancel this and return to store? The website seems to suggest you cant, however with any new credit agreement you have a 14 day cooling off period...</P><P>&nbsp;</P><P>Can somebody please help?</P><P>&nbsp;</P><P>Han</P> Tue, 28 Sep 2021 11:36:22 GMT https://community.ee.co.uk/t5/Archived-Posts/Cancel-upgrade-made-in-store/m-p/1083965#M290504 danp19 2021-09-28T11:36:22Z https://community.ee.co.uk/t5/Archived-Posts/Cancel-upgrade-made-in-store/m-p/1083968#M290505 <P>No,&nbsp;If you ordered in-store you have no "change-of-mind" right of return.&nbsp;You only have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC when you order by phone or online.</P> Tue, 28 Sep 2021 11:42:18 GMT https://community.ee.co.uk/t5/Archived-Posts/Cancel-upgrade-made-in-store/m-p/1083968#M290505 XRaySpeX 2021-09-28T11:42:18Z https://community.ee.co.uk/t5/Archived-Posts/Cancel-upgrade-made-in-store/m-p/1083981#M290506 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2170205">@danp19</a>&nbsp; sorry but the cooling off period only applies to distance selling not in-store purchases. &nbsp;&nbsp;</P> Tue, 28 Sep 2021 11:48:55 GMT https://community.ee.co.uk/t5/Archived-Posts/Cancel-upgrade-made-in-store/m-p/1083981#M290506 Chris_B 2021-09-28T11:48:55Z