topic Re: What a shower of @#$% EE are in Archived Posts

What a shower of @#$% EE are

Richiejh — Fri, 24 Sep 2021 18:24:10 GMT

Unfortunately I just fell for the EE nonsense and signed up for a new phone, what a disappointment EE are.

I noticed on my first bill there was a deposit deducted, but no explanation given anywhere at all. Whats is it and why? Why are EE hiding this until you sign up rather than being honest up front?

So I try to phone them and after 25mins on the phone I just get cut off!

**bleep** is going on? I thought Vodafone had poor service but they are brilliant compared to this bunch of crooks.

Absolutely disgusted so far.

Re: What a shower of @#$% EE are

Leanne_T — Sat, 25 Sep 2021 06:37:39 GMT

Hi @Richiejh

I'm very sorry to hear this has happened.

Does your bill show what the deposit is for?

Speak soon.

Leanne.

Re: What a shower of @#$% EE are

Richiejh — Sat, 25 Sep 2021 08:18:16 GMT

No, it just says deposit for service and when I tap it on my EE app it says there's no information.

Re: What a shower of @#$% EE are

Leanne_T — Sat, 25 Sep 2021 08:19:55 GMT

Thanks @Richiejh

I've sent you a private message on the community for some extra details.

Thanks 🙂

Leanne.