topic Monthly phone contract in Archived Posts

Monthly phone contract

Morag66666666 — Thu, 16 Sep 2021 06:34:13 GMT

Hi,

HELP!

Does anyone know if I am able to overpay/credit my account?….

….to either reduce my monthly bill overall or for money to come out of the credited EE account.

thanks!

Re: Monthly phone contract

Morag66666666 — Thu, 16 Sep 2021 06:31:37 GMT

how can I make overpayments so my pay monthly phone contract account is credit?

thanks

Re: Monthly phone contract

Chris_B — Thu, 16 Sep 2021 06:49:01 GMT

@Morag66666666 If you overpay each month the surplus over payment will remain on your account and go towards your next bill EE will never try to take more than what your bill is and you can not pay more to reduce the bill in the long term.

It’s a fixed payment per month excluding out of allowance charges.

Re: Monthly phone contract

Christopher_B — Thu, 16 Sep 2021 07:02:53 GMT

Hi @Morag66666666

I hope you're well and having a nice day, are you up to much.

You can make a payment to your account via your My EE account, or you can give us a call on 150 from your EE mobile.

Thanks

Chris

Re: Monthly phone contract

XRaySpeX — Thu, 16 Sep 2021 15:27:06 GMT

@Morag66666666 : Use Fast Payment using a UK bank card.