topic Re: EE Perk code on an existing contract in Archived Posts

EE Perk code on an existing contract

LT298 — Wed, 15 Sep 2021 10:02:55 GMT

Hi, I am wanting to use my 1st of 5 EE Perk codes on my current contract but I am unsure how to do it. I have read other blogs on here saying that you need the code before you upgrade but the person in the shop said it was OK to do it after as I did not have access to my work e-mails at the time.

Re: EE Perk code on an existing contract

XRaySpeX — Wed, 15 Sep 2021 11:24:34 GMT

Discount codes may only be applied at PoS when buying a new contract or upgrading.

Re: EE Perk code on an existing contract

Christopher_G — Wed, 15 Sep 2021 11:30:07 GMT

Hi @LT298

Welcome to the community.

You are supposed to use the codes at point of sale. If you have a chat with our Mobile Care team, they may be able to help you.

Chris