Annual Upgrade - Fee or No Fee

Ian14614 — Tue, 14 Sep 2021 21:38:51 GMT

I am eligible for an annual upgrade under my contract at the end of October (next month) but when I log in, it is telling me I have to pay to upgrade early, and that the free upgrade is not available until next year?

If I upgrade on the annual contract as my contract allows (i will have had it 12 months by then), will I be charged to do this or will I have to pay an early upgrade fee?

Thanks

Ian

Re: Annual Upgrade - Fee or No Fee

Leanne_T — Wed, 15 Sep 2021 08:07:08 GMT

Morning @Ian14614

Thanks for coming to the community.

You can find full information in our How can I Upgrade Anytime? Help page.

Thanks 🙂

Leanne.

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Annual Upgrade - Fee or No Fee

Re: Annual Upgrade - Fee or No Fee