topic Phone contract in Archived Posts

Phone contract

Janelouise_94 — Tue, 14 Sep 2021 12:18:57 GMT

I've renewed my contact with EE with another phone but I've just had a message about my contact and about carrying on with it, will this change automatically?

Re: Phone contract

bristolian — Tue, 14 Sep 2021 12:35:48 GMT

Hi @Janelouise_94

Welcome to the EE community

I presume, that you've recently upgraded your phone and taken a new 2year plan with it - and am asking when your plan is active from?

You can check your current plan by logging into your myEE online account/app, it may well be active already.

Apologies if this is not your query.

Re: Phone contract

XRaySpeX — Tue, 14 Sep 2021 13:54:58 GMT

There's no such thing as renewing an EE contract. They just carry on after the min. term if you don't do anything else. Do you mean you carried out an EE upgrade with a contract for a new phone? If so, the new contract will replace the old when your new phone is dispatched.