https://community.ee.co.uk/t5/Archived-Posts/EUF-credit-on-account/m-p/1077497#M290037 <P>Did a standard upgrade using a 3rd party agent and thought nothing of it as all went through smoothly. I have looked at my account and have been given a EUF credit of roughly £500. This means my last 2 bills have been nothing.&nbsp;</P><P>&nbsp;</P><P>Can anyone explain this?</P> Tue, 14 Sep 2021 10:32:34 GMT challam0721 2021-09-14T10:32:34Z https://community.ee.co.uk/t5/Archived-Posts/EUF-credit-on-account/m-p/1077497#M290037 <P>Did a standard upgrade using a 3rd party agent and thought nothing of it as all went through smoothly. I have looked at my account and have been given a EUF credit of roughly £500. This means my last 2 bills have been nothing.&nbsp;</P><P>&nbsp;</P><P>Can anyone explain this?</P> Tue, 14 Sep 2021 10:32:34 GMT https://community.ee.co.uk/t5/Archived-Posts/EUF-credit-on-account/m-p/1077497#M290037 challam0721 2021-09-14T10:32:34Z https://community.ee.co.uk/t5/Archived-Posts/EUF-credit-on-account/m-p/1077521#M290038 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2127136">@challam0721</a>&nbsp;,</P> <P>&nbsp;</P> <P>Welcome to the community,</P> <P>&nbsp;</P> <P>I would suggest you ring customer service and see what they have to say and/or ring 3rd party customer service to find out what is going on.&nbsp;</P> Tue, 14 Sep 2021 11:31:17 GMT https://community.ee.co.uk/t5/Archived-Posts/EUF-credit-on-account/m-p/1077521#M290038 Schockwave 2021-09-14T11:31:17Z