topic prob;lems upgrading in Archived Posts

prob;lems upgrading

Tomgough06 — Sat, 11 Sep 2021 16:59:09 GMT

i have tried for a while now and keep getting this problem when i try to upgrade even though website says i can upgrade and ive also text up to 150 and still says i cn upgrade but cannot

it looks like there are no suitable plans available for this device right now.

Re: prob;lems upgrading

Northerner — Sat, 11 Sep 2021 17:09:37 GMT

Hi @Tomgough06

Give CS a call on 150 and you can upgrade via them. They can also look at your account for any problems.

Thanks

Re: prob;lems upgrading

Tomgough06 — Tue, 14 Sep 2021 09:10:31 GMT

Thank you all . It’s sorted done it through customer service

Re: prob;lems upgrading

Leanne_T — Tue, 14 Sep 2021 09:18:57 GMT

Thanks for coming back and letting us know @Tomgough06

Leanne 🙂