topic Re: Reward Gateway discount for existing customers in Archived Posts

Reward Gateway discount for existing customers

bobe34 — Mon, 13 Sep 2021 16:54:09 GMT

Hello

I am currently looking to upgrade. My work use the Reward Gateway discount scheme,and not EE Perk.

When I initially took my contract out I got a 20% discount, however when I I log on to reward Gateway , the discount appears to only be for new customers.

I don't particularly want to leave but I have seen better deals elsewhere. Don't suppose there's any way I could continue to receive my corporate discount?

Re: Reward Gateway discount for existing customers

Chris_B — Mon, 13 Sep 2021 16:59:27 GMT

@bobe34 You take out a new contract when yours reaches its minimum term. To keep your number request it to be made a PAYG when you give notice to terminate. Once it’s a PAYG and you have your new contract/device you then request to move the PAYG number to your new contract account.

This is your only way if your discount is only for new contracts and not upgrades.

Re: Reward Gateway discount for existing customers

bobe34 — Mon, 13 Sep 2021 18:33:19 GMT

Yeah, that's what I was thinking, but I'd rather not have to go through the hassle of having to switch my number over to another network and back again shortly after

Re: Reward Gateway discount for existing customers

XRaySpeX — Mon, 13 Sep 2021 18:56:56 GMT

You shouldn't need to switch to another network and back again as EE will move an EE PAYG no. to an EE contract when you request it.