https://community.ee.co.uk/t5/Archived-Posts/2nd-time-i-have-been-overcahrged/m-p/1077211#M290002 <P>Hello there,</P><P>please i am writing this to report that I have been overcharged by 47.35 pounds for September. I played my bills on the 47th and the 10th of September respectively yet was still charged. This is not the first time. I was charged 46.4 pounds in April of last year.</P> Mon, 13 Sep 2021 11:27:19 GMT Folarin14 2021-09-13T11:27:19Z https://community.ee.co.uk/t5/Archived-Posts/2nd-time-i-have-been-overcahrged/m-p/1077211#M290002 <P>Hello there,</P><P>please i am writing this to report that I have been overcharged by 47.35 pounds for September. I played my bills on the 47th and the 10th of September respectively yet was still charged. This is not the first time. I was charged 46.4 pounds in April of last year.</P> Mon, 13 Sep 2021 11:27:19 GMT https://community.ee.co.uk/t5/Archived-Posts/2nd-time-i-have-been-overcahrged/m-p/1077211#M290002 Folarin14 2021-09-13T11:27:19Z https://community.ee.co.uk/t5/Archived-Posts/2nd-time-i-have-been-overcahrged/m-p/1077214#M290003 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1764834">@Folarin14</a>&nbsp;, You will have to ring customer service to get this looked into, as there is no account access.</P> <P>&nbsp;</P> <P>Do you have a direct debit set up and did you also pay separately? Then your direct debit will have gone out as normal, especially if you made a payment close to when your direct debit payments are due. The extra payment will then sit there as a credit and will be used on your next monthly payment. Not sure what you mean by 47th though.</P> Mon, 13 Sep 2021 11:38:58 GMT https://community.ee.co.uk/t5/Archived-Posts/2nd-time-i-have-been-overcahrged/m-p/1077214#M290003 Schockwave 2021-09-13T11:38:58Z