topic Re: Upgrade options in Archived Posts

Upgrade options

ericaneyy — Thu, 20 May 2021 07:31:49 GMT

Good morning,

I’m on a monthly contract (nearly ended) and I would like to know the options I’ve got, when I’ll be able to upgrade.
Will I have to switch necessarily to a SIM only contract / new phone? Or can I also go for a tablet / watch?

thanks

have a good day! Erica

Re: Upgrade options

Leanne_T — Thu, 20 May 2021 09:43:06 GMT

Morning @ericaneyy

Thanks for coming to the community 🙂

If you log into your My EE account and select Upgrade, you will be able to view your upgrade options, this will show you SIM Only plans and plans that include a new phone.

You can view all available watch and tablets on the EE Shop, if you log in as an existing customer.

Thanks.

Leanne.

Re: Upgrade options

ericaneyy — Sun, 05 Sep 2021 10:45:15 GMT

Hi @Leanne_T

Thanks for your answer! Will I need to trade my old phone once I do the upgrade or will I keep it?

Have a good day

Erica

Re: Upgrade options

Leanne_T — Sun, 05 Sep 2021 10:47:47 GMT

Hi @ericaneyy

If you are out of contract, you can trade in if you like or keep the phone 🙂

Thanks.

Leanne.