https://community.ee.co.uk/t5/Archived-Posts/Re-Previous-itemised-bills/m-p/1075062#M289739 <P>Thanks for your response. This was far more helpful than previous posts. I also wanted itemised bills for an investigation I am doing for work. Do you know why it is not possible to have them retrospectively? The information about the calls is already there.&nbsp;</P> Sat, 04 Sep 2021 22:23:59 GMT ForeigNative 2021-09-04T22:23:59Z https://community.ee.co.uk/t5/Archived-Posts/Re-Previous-itemised-bills/m-p/1075062#M289739 <P>Thanks for your response. This was far more helpful than previous posts. I also wanted itemised bills for an investigation I am doing for work. Do you know why it is not possible to have them retrospectively? The information about the calls is already there.&nbsp;</P> Sat, 04 Sep 2021 22:23:59 GMT https://community.ee.co.uk/t5/Archived-Posts/Re-Previous-itemised-bills/m-p/1075062#M289739 ForeigNative 2021-09-04T22:23:59Z https://community.ee.co.uk/t5/Archived-Posts/Re-Previous-itemised-bills/m-p/1075069#M289740 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2100528">@ForeigNative</a>&nbsp;</P> <P>&nbsp;</P> <P>Itemized billing is not retrospective and will only be effective on your account from when it's applied.</P> <P>&nbsp;</P> <P>You can get records of previous calls from your phone's call log, or also by using the&nbsp;<A href="https://ee.co.uk/help/help-new/safety-and-security/protecting-your-information/how-can-i-request-my-personal-data" target="_blank" rel="noopener">Subject Access Request</A>&nbsp;process which will give you the previous 6months worth of data.</P> Sat, 04 Sep 2021 23:19:24 GMT https://community.ee.co.uk/t5/Archived-Posts/Re-Previous-itemised-bills/m-p/1075069#M289740 bristolian 2021-09-04T23:19:24Z