topic Re: Just joined £60 charge? in Archived Posts

Just joined £60 charge?

Huxtar01 — Tue, 31 Aug 2021 09:23:22 GMT

I’ve just joined from ee and there’s a £60 equipment charge on my first bill. How can I get this removed? Is there any actual customer service you can speak to? I’ve joined from three and tbh already regretting it if it’s this much hassle less than a week in! Before anyone says it’s not the upfront phone cost as I paid that by debit card

Re: Just joined £60 charge?

Leanne_T — Tue, 31 Aug 2021 11:20:41 GMT

Hi @Huxtar01

Thanks for coming to the community.

Is there any credit showing underneath the equipment charge?

Thanks 🙂

Leanne.