topic Re: Cancelled contract when it ended but still being charged in Archived Posts

Cancelled contract when it ended but still being charged

Jas1242 — Sun, 22 Aug 2021 23:29:04 GMT

I cancelled my tablet contract as it was coming to an end and did not want to renew. I've been charged 33 pounds on top of my phone bill, twice since then. But i was not aware I would be charged and for what reason, I thought maybe once, but its happened a second time and I'm questioning whether I want to renew my phone contract next year if I'm being charged fees.

Re: Cancelled contract when it ended but still being charged

XRaySpeX — Sun, 22 Aug 2021 23:33:24 GMT

How did you cancel it?

Re: Cancelled contract when it ended but still being charged

Jas1242 — Mon, 23 Aug 2021 07:11:39 GMT

I contacted EE

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Re: Cancelled contract when it ended but still being charged

Chris_B — Mon, 23 Aug 2021 07:22:26 GMT

@Jas1242 I think you need to call customer services and give notice. Inform them that you have already done this and your still being charged.