topic Re: Unresolved bill in my name without me having an ee account in Archived Posts

Unresolved bill in my name without me having an ee account

User00help — Thu, 12 Aug 2021 19:52:42 GMT

I have a bill in my name and I have never ordered or applied for anything with ee. I need to have a way to directly contact someone from EE to talk to them about this. I want to talk to a person and not an automated response. Please help me find out how I can do this.

Re: Unresolved bill in my name without me having an ee account

XRaySpeX — Thu, 12 Aug 2021 20:34:08 GMT

Who sent you this bill if you have no dealings with EE?

Re: Unresolved bill in my name without me having an ee account

User00help — Thu, 12 Aug 2021 20:37:40 GMT

It is on my credit score, and it is from EE. That is all I know, I would just like to contact someone from EE so i can talk to them about how to best resolve it. As there seems to be no way of me getting through to actually speaking to a member of EE who can help me with this.

Re: Unresolved bill in my name without me having an ee account

XRaySpeX — Thu, 12 Aug 2021 20:42:01 GMT

Have a read of How does EE use my credit file information? It tells you how to query it.

Re: Unresolved bill in my name without me having an ee account

User00help — Thu, 12 Aug 2021 20:47:24 GMT

Thank you so much, I will do.

Re: Unresolved bill in my name without me having an ee account

XRaySpeX — Thu, 12 Aug 2021 20:52:44 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance