topic Call back in Archived Posts

Call back

Wayneray — Thu, 22 Jul 2021 07:01:32 GMT

I would like to a customer service worker call u back the next day.
twice now in the last 72 hours I have been told someone will call me back.
guess what they have not.
I don’t understand how hard it is.
what am I paying for ? Certainly not value for money.
maybe one of u will ring me back and sort the problem out.
If u care to, my number is xxxxxxxxxxx

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Re: Call back

James_B — Thu, 22 Jul 2021 07:02:35 GMT

Hi @Wayneray,

Welcome to the EE Community. 🙂

What is the issue you are waiting for a call back about? We'll do our best to help you in the community.

James

Re: Call back

Wayneray — Thu, 22 Jul 2021 09:54:14 GMT

Waiting for something to be sorted and a refund to be made. But u not as quick to sort it unless it’s us that owe u money..
some one need to ring today to sort it..

Sent from my iPhone

Re: Call back

James_B — Thu, 22 Jul 2021 10:04:12 GMT

Hi @Wayneray,

I've sent you a private message. Please check your inbox and get back to me when you have a moment.

Thanks

James