topic Re: sim upgrade in Archived Posts

sim upgrade

Tala — Sat, 03 Jul 2021 23:33:05 GMT

I got the option to upgrade earlier today, so I upgraded JUST the SIM, as I already have a new phone, how long will it take for my SIM to have my upgraded data, texts, etc?

The upgrade option said if the upgrade is SIM then it will upgrade my current SIM, not send a new one out, so wondering how long it will take to update my SIM for the upgrade.

Re: sim upgrade

Christopher_G — Sun, 04 Jul 2021 08:03:25 GMT

Hi @Tala

Welcome to the community.

The plan should change as soon as the upgrade is processed, usually within 24 hours.

Has your plan changed in your My EE account yet?

Chris

Re: sim upgrade

Tala — Sun, 04 Jul 2021 13:02:37 GMT

Yes, it's changed a little while ago, so it's all good now, thanks for replying regardless, might help someone else who has the same question.

Re: sim upgrade

Christopher_G — Sun, 04 Jul 2021 13:19:48 GMT

That's great, thanks for letting us know, @Tala. 🙂

Enjoy the rest of your weekend.

Chris