topic Re: Re: How do I view a list of phone numbers I've called? in Archived Posts

Re: How do I view a list of phone numbers I've called?

WonderWoman — Wed, 26 May 2021 04:30:07 GMT

I need to locate calls I made last year for evidential purposes but I have changed my phone since (but remained with EE).

Looking at my Bill, I only see the charges from EE but no calls listed!

How can I get records of calls I have previously made ?

Re: Re: How do I view a list of phone numbers I've called?

James_B — Wed, 26 May 2021 06:49:08 GMT

Hi @WonderWoman,

Welcome to the EE Community. 🙂

Did you pay for itemised billing? If not, you only be able to see calls that were charged outside of your plan.

James

Re: Re: How do I view a list of phone numbers I've called?

elizabeth2nd10 — Fri, 18 Jun 2021 14:06:10 GMT

So how does she get hold of old numbers dialled???

Re: Re: How do I view a list of phone numbers I've called?

Leanne_T — Fri, 18 Jun 2021 14:20:49 GMT

Hi there @elizabeth2nd10

Thanks for coming to the community.

Do you pay for itemisation on your bills?

You can see calls you've made in your phone's call log.

Thanks 🙂

Leanne.

Re: Re: How do I view a list of phone numbers I've called?

elizabeth2nd10 — Fri, 18 Jun 2021 14:45:01 GMT

Leanne - can you PLEASE read the queries properly before replying. The question being asked is how can I find details phone numbers from THE PAST. Not how can I see phone numbers from now on if I choose to pay EE more money.

Re: Re: How do I view a list of phone numbers I've called?

Leanne_T — Fri, 18 Jun 2021 14:50:04 GMT

Hi @elizabeth2nd10

If you don't have itemised billing set up and the calls are no longer in the phone's call log, I'm sorry this would not be possible.

Leanne.

Re: Re: How do I view a list of phone numbers I've called?

elizabeth2nd10 — Fri, 18 Jun 2021 15:13:18 GMT

Quite - and if you had read the thread properly you would see that this was the information being asked for at the outset.

Re: Re: How do I view a list of phone numbers I've called?

mikeliuk — Fri, 18 Jun 2021 15:36:05 GMT

Hi @elizabeth2nd10 ,

I think the confusion comes from the fact that three different people are using one thread to ask variations on the same question three times. There was also a bait-and-switch in the question:

"So how does she get hold of old numbers dialled???"

"The question being asked is how can I find details phone numbers from THE PAST."

Re: Re: How do I view a list of phone numbers I've called?

XRaySpeX — Fri, 18 Jun 2021 16:14:07 GMT

@elizabeth2nd10 : The short answer is she can't as an ordinary individual. However if it is a legal matter then there are ways for the Police, the Courts or her legal team to obtain them from EE.

You could also issue EE with a Subject Access Request (SAR) - see How can I request my personal data . This should include all outgoing calls made.

Re: Re: How do I view a list of phone numbers I've called?

elizabeth2nd10 — Fri, 18 Jun 2021 16:15:25 GMT

Yes - thanks I think we got there eventually!

Sent from my iPhone

Re: Re: How do I view a list of phone numbers I've called?

XRaySpeX — Fri, 18 Jun 2021 16:18:02 GMT

@elizabeth2nd10 : Thanks! You're welcome 🙂 ! Glad I could be of assistance