topic Re: How can I change my number? in Archived Posts

How can I change my number?

Desigreeneyes — Tue, 04 Jun 2019 08:35:21 GMT

I need to change my number due to identity fraud. Can I do it through the EE app and if so how? Not very technically minded. Thanks

Re: How can I change my number?

tahirmian — Tue, 04 Jun 2019 08:46:01 GMT

Hi @Desigreeneyes you need to visit nearest EE Store or call mobile care to 150 and explain all your situation why you need to change your number where they can help you. Thanks

Re: How can I change my number?

tahirmian — Tue, 04 Jun 2019 08:52:39 GMT

@Desigreeneyes you need to keep in mind there is cost involve for Changing your phone number £35.74.

But that all depends on your circumstances why you need to change your number.

Thanks

Re: How can I change my number?

Jon_K — Tue, 04 Jun 2019 11:04:40 GMT

Hi @Desigreeneyes.

Welcome to the community.

As @tahirmian has mentioned, you'll need to contact our Mobile Care team and they will be able to take you through a number change.

Let us know how you get on.

Jon

Re: How can I change my number?

Desigreeneyes — Tue, 04 Jun 2019 11:03:53 GMT

Thanks for your speedy replies. Going to the EE shop now.