topic Old phone showing in my EE app in Archived Posts

Old phone showing in my EE app

Darren_ — Thu, 23 Dec 2021 19:43:10 GMT

I upgraded to a new iPhone recently and my EE app is showing my old iPhone, any idea how to change that or if it will change on its own? Have seen others asks this question in the community and seems everyone is told the same “it will change soon” or “try using data not Wi-Fi”

Guessing this is a problem that has never been resolved?

Re: Old phone showing in my EE app

Profile closed — Thu, 23 Dec 2021 19:58:39 GMT

Hi @Darren_

Welcome to the EE Community,

there isn't a way to update it through MyEE it will eventually update.

It wont affect your service.

Thanks

David.

Re: Old phone showing in my EE app

Darren_ — Fri, 24 Dec 2021 10:12:04 GMT

Hi David and thanks for the answer. It just seems odd this won’t update given I’ve had the phone now for a couple of months.

as long as it doesn’t affect anything it’s fine then I guess.