topic Why isn’t itemised billing working in Archived Posts

Why isn’t itemised billing working

Coockiecrumble1 — Fri, 10 Dec 2021 14:20:13 GMT

Been looking for over two weeks now and itemised billing isn’t available.

Chris_B — Fri, 10 Dec 2021 14:34:43 GMT

@Coockiecrumble1 itemised billing is available and you’ll need to set this up by calling customer services as it’s a paid for service.

Coockiecrumble1 — Fri, 10 Dec 2021 18:12:18 GMT

I have this facility enabled on my account and I’ve not been able to access it for two weeks

Jon_K — Sat, 11 Dec 2021 08:57:44 GMT

What happens when you try to access this feature, @Coockiecrumble1?

Do you get an error message?

Jon

Coockiecrumble1 — Sun, 12 Dec 2021 12:01:22 GMT

Yes got an error message.

it is working now though thank you

Jon_K — Sun, 12 Dec 2021 13:28:31 GMT

Thanks for letting us know it's now working, @Coockiecrumble1 🙂