topic Re: Possible hacked ‘EE app’ in Archived Posts

Possible hacked ‘EE app’

Robbo57 — Wed, 01 Dec 2021 16:21:26 GMT

Hi, has anyone seen this as the ‘log in’ screen on the ‘EE app’
It doesn’t look right to me.

Re: Possible hacked ‘EE app’

Robbo57 — Wed, 01 Dec 2021 16:23:11 GMT

Re: Possible hacked ‘EE app’

Katie_B — Wed, 01 Dec 2021 17:11:13 GMT

Hi @Robbo57.

Thanks for coming to the community.

Have you tried removing the app and re-downloading?

Katie 🙂

Re: Possible hacked ‘EE app’

etsket — Wed, 01 Dec 2021 17:16:43 GMT

This is what it looks like for me everytime I login…

Re: Possible hacked ‘EE app’

Robbo57 — Wed, 01 Dec 2021 17:27:39 GMT

Hi Katie@

yes, tried removing and reinstalling the app but still showed the same log in screen. I haven’t seen the log in screen looking like this before, it just looks odd.

Re: Possible hacked ‘EE app’

Katie_B — Wed, 01 Dec 2021 17:30:31 GMT

Hi @etsket.

Thanks for coming and confirming this is also like yours when you log in to your account.

Katie.

Re: Possible hacked ‘EE app’

Northerner — Wed, 01 Dec 2021 18:18:29 GMT

Hi @Robbo57

Try deactivating the VPN as the app will think you're abroad if connected to a foreign server.

Thanks