topic Re: 100% Usage Alert - Opt-in Out Of Allowance (PAYM) in Archived Posts

100% Usage Alert - Opt-in Out Of Allowance (PAYM)

Kamlesh1 — Fri, 25 Sep 2020 21:24:42 GMT

I don't have an option for a spend cap on my account but I see this 100% usage alert add-on enabled. In the description it shows "Opt-In Out Of Allowance (PAYM)".

What does the description mean? Does it mean that without this add-on I won't incur any out of allowance charges? I don't remember turning on this add-on.

Re: 100% Usage Alert - Opt-in Out Of Allowance (PAYM)

Jon_K — Sat, 26 Sep 2020 07:21:03 GMT

Hi @Kamlesh1.

Welcome to the community.

The 100% usage alert is for your data, and you will be alerted if you reached both 80% and 100% of your data allowance.

Would you like a spend cap on your account?

If you're unable to add this in your online account, our Customer Care team can help you with this.

Jon

Re: 100% Usage Alert - Opt-in Out Of Allowance (PAYM)

Trevelyan1971 — Sun, 28 Nov 2021 17:49:40 GMT

If you have unlimited data then this is pointless , right ?

Re: 100% Usage Alert - Opt-in Out Of Allowance (PAYM)

Jon_K — Mon, 29 Nov 2021 08:05:46 GMT

Hi @Trevelyan1971.

Welcome to the community.

If you've got unlimited data you wouldn't get alerts for running out of data, but you would be alerted if you exceed the fair usage policy for data gifting.

Jon