topic Content lock in Archived Posts

Content lock

Daviesj — Mon, 24 Aug 2020 07:40:04 GMT

I have tried to turn content lock off but it won't accept it no matter what I do.

Re: Content lock

Chris_B — Mon, 24 Aug 2020 08:24:32 GMT

@Daviesj if you’ve never remove content locked before you need to call customer services to request this. You’ll need to pay a refundable token via credit/debt card. Or alternatively you can book appointment at your local EE store and take ID with you to prove that you’re over 18.

Re: Content lock

Sweepinky — Thu, 18 Nov 2021 16:38:55 GMT

Hi. Could youplease do content lockfor me thanks.

Re: Content lock

Katie_B — Thu, 18 Nov 2021 16:58:46 GMT

Hello @Sweepinky.

Welcome to the EE Community.

Please visit our content lock help page which provides all routes to switching off content lock or parental controls.

Katie 🙂