topic Re: Renaming Device Names on MYEE in Archived Posts

Renaming Device Names on MYEE

bencrabtree7 — Thu, 18 Nov 2021 12:32:18 GMT

Is there any way to rename the devices displayed on MYEE? Currently I have two phones and mini WiFi boxes listed as phone numbers.

I've tried adding the numbers as named contacts to my phone contacts and allowing the MYEE App permissions to contacts on phone but doesn't seem to work.

Would just make life slightly easier when checking accounts individually and gifting data.

Re: Renaming Device Names on MYEE

Chris_B — Thu, 18 Nov 2021 13:40:20 GMT

@bencrabtree7 that info is got my allowing the my EE app to access to your contact list. Try restarting the device.

Re: Renaming Device Names on MYEE

EssexBoyEE — Thu, 18 Nov 2021 16:03:50 GMT

Also make sure you don't have Duplicate Contacts. Ie, Contact Name and Number saved on the SIM Card and the same details saved on the Phone Contact List, on some Devices this may show up as a Double Contact Entry on the Phone.

If so deleted the SIM entry one and then as @Chris_B suggests restart the Device.