https://community.ee.co.uk/t5/Archived-Posts/Wrong-device-showing-on-Website-and-app/m-p/1098188#M287726 <P>I upgraded from my S10 to an S21 back in March/April till but the S10 is still showing against my account, not the S21??</P><P>&nbsp;</P><P>It is also saying I can upgrade to an S21 at cost ….. I already have it and paid the upgrade fee.</P><P>&nbsp;</P><P>Can someone tell me what is going on here?</P> Wed, 10 Nov 2021 15:15:15 GMT Dinah1999 2021-11-10T15:15:15Z https://community.ee.co.uk/t5/Archived-Posts/Wrong-device-showing-on-Website-and-app/m-p/1098188#M287726 <P>I upgraded from my S10 to an S21 back in March/April till but the S10 is still showing against my account, not the S21??</P><P>&nbsp;</P><P>It is also saying I can upgrade to an S21 at cost ….. I already have it and paid the upgrade fee.</P><P>&nbsp;</P><P>Can someone tell me what is going on here?</P> Wed, 10 Nov 2021 15:15:15 GMT https://community.ee.co.uk/t5/Archived-Posts/Wrong-device-showing-on-Website-and-app/m-p/1098188#M287726 Dinah1999 2021-11-10T15:15:15Z https://community.ee.co.uk/t5/Archived-Posts/Wrong-device-showing-on-Website-and-app/m-p/1098212#M287727 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/649145">@Dinah1999</a>&nbsp;:&nbsp;<SPAN>The device shown i</SPAN><SPAN>s only cosmetic &amp; does not affect your use of your device. It will change eventually after you connect using your MyEE app from the device.</SPAN></P> Wed, 10 Nov 2021 16:25:27 GMT https://community.ee.co.uk/t5/Archived-Posts/Wrong-device-showing-on-Website-and-app/m-p/1098212#M287727 XRaySpeX 2021-11-10T16:25:27Z