topic Re: How to change my family names on my account. It just comes up with numbers in Archived Posts

How to change my family names on my account. It just comes up with numbers

AmirChoudhary — Tue, 27 Aug 2019 21:38:38 GMT

How to change my family names on my account. It just comes up with numbers

Re: How to change my family names on my account. It just comes up with numbers

Christopher_G — Wed, 28 Aug 2019 09:01:12 GMT

Welcome to the community. 🙂

Do you mean that you pay for a number of different SIMs on your account and want to know which is which so that you can manage their numbers?

Or do you mean you want to see your family member's numbers on your bill?

Chris

Re: How to change my family names on my account. It just comes up with numbers

Stark1 — Thu, 04 Nov 2021 08:34:00 GMT

What was the answer to this question please? i want to also just change the names of numbers to actual names on my family account>

Re: How to change my family names on my account. It just comes up with numbers

Leanne_T — Thu, 04 Nov 2021 09:41:44 GMT

Hi @Stark1

Thanks for coming to the community.

Which phone are you using?

Thanks 🙂

Leanne.

Re: How to change my family names on my account. It just comes up with numbers

Chris_B — Thu, 04 Nov 2021 10:23:14 GMT

@Stark1 You need to allow the MY EE app to have access to your contacts on your phone.

Re: How to change my family names on my account. It just comes up with numbers

EssexBoyEE — Thu, 04 Nov 2021 13:19:14 GMT

As @Chris_B says you need to change it in the EE Apps Settings.

A word of warning though it doesn't always work well if you have Duplicate Contacts on your Phone, ie, you have Saved Contacts on your Phone as well as Saved Contacts on your SIM in the same Device.