topic Re: Error when viewing pack in Archived Posts

Error when viewing pack

apalacio — Wed, 27 Oct 2021 19:42:14 GMT

I keep getting an error message when trying to view my current pack - this is on both the app and website. I have uninstalled and reinstalled the app, updated my phone and it still isn’t working - any ideas?

Re: Error when viewing pack

XRaySpeX — Wed, 27 Oct 2021 19:44:42 GMT

Use text AL to 150 instead in the meantime.

Re: Error when viewing pack

mechaniz003 — Fri, 29 Oct 2021 07:10:22 GMT

Hello,

the issue is still going on, I tried to change my pack yesterday and couldn't do it, and this morning the issue persist?!?!?! How come this has not been fixed yet? Unnaceptable. I do not want to text, I would l would like to browse, is it too much ask in 2021?

Re: Error when viewing pack

Katie_B — Fri, 29 Oct 2021 08:16:38 GMT

Hello @mechaniz003.

Thanks for coming to the community.

I have sent you a private message for more details.

Katie 🙂

Re: Error when viewing pack

Katie_B — Fri, 29 Oct 2021 08:18:33 GMT

Hello,

Are you seeing this error with both the My EE app and My EE online?

Katie.