https://community.ee.co.uk/t5/Archived-Posts/Website-problems/m-p/1094065#M287568 <P>This would be accessing my account online - I don't have the app.&nbsp; Still a problem at 12:33 UK local time</P> Wed, 27 Oct 2021 11:33:40 GMT JohnGarGriff 2021-10-27T11:33:40Z https://community.ee.co.uk/t5/Archived-Posts/Website-problems/m-p/1093910#M287566 <P>For the past couple of days, each time I log on to my account, I get the following error message,&nbsp;<SPAN>Sorry, we were unable to complete your request right now. Please try again later.&nbsp; Given that I haven't tried to do anything other than log on at this point makes it rather meaningless.&nbsp; I can still top up, but can't buy data.&nbsp; Any ideas?</SPAN></P> Wed, 27 Oct 2021 07:07:23 GMT https://community.ee.co.uk/t5/Archived-Posts/Website-problems/m-p/1093910#M287566 JohnGarGriff 2021-10-27T07:07:23Z https://community.ee.co.uk/t5/Archived-Posts/Website-problems/m-p/1093958#M287567 <P>Hi&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2154413">@JohnGarGriff</a>&nbsp;</P> <P>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>&nbsp;</P> <P>Does this message show in the My EE app and your My EE account online?&nbsp;</P> <P>&nbsp;</P> <P>Speak soon <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Leanne.</P> Wed, 27 Oct 2021 08:24:14 GMT https://community.ee.co.uk/t5/Archived-Posts/Website-problems/m-p/1093958#M287567 Leanne_T 2021-10-27T08:24:14Z https://community.ee.co.uk/t5/Archived-Posts/Website-problems/m-p/1094065#M287568 <P>This would be accessing my account online - I don't have the app.&nbsp; Still a problem at 12:33 UK local time</P> Wed, 27 Oct 2021 11:33:40 GMT https://community.ee.co.uk/t5/Archived-Posts/Website-problems/m-p/1094065#M287568 JohnGarGriff 2021-10-27T11:33:40Z https://community.ee.co.uk/t5/Archived-Posts/Website-problems/m-p/1094066#M287569 <P>Thanks <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2154413">@JohnGarGriff</a></P> <P>&nbsp;</P> <P>When was the last time you topped up your account?&nbsp;</P> <P>&nbsp;</P> <P>Can you use the <A href="https://myaccount.ee.co.uk/app/fast-payment" target="_blank">EE Fast Payment Online?</A></P> <P>&nbsp;</P> <P>Leanne.</P> Wed, 27 Oct 2021 11:35:31 GMT https://community.ee.co.uk/t5/Archived-Posts/Website-problems/m-p/1094066#M287569 Leanne_T 2021-10-27T11:35:31Z https://community.ee.co.uk/t5/Archived-Posts/Website-problems/m-p/1094162#M287570 <P>Earlier on this week.&nbsp; The link you suggested just goes round in a loop asking if this is the number etc etc</P><P>&nbsp;</P> Wed, 27 Oct 2021 14:22:41 GMT https://community.ee.co.uk/t5/Archived-Posts/Website-problems/m-p/1094162#M287570 JohnGarGriff 2021-10-27T14:22:41Z https://community.ee.co.uk/t5/Archived-Posts/Website-problems/m-p/1094166#M287571 <P>Thanks <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2154413">@JohnGarGriff</a></P> <P>&nbsp;</P> <P>I've <A href="https://community.ee.co.uk/t5/notes/privatenotespage" target="_blank">sent you a private message for some extra details.&nbsp;</A></P> <P>&nbsp;</P> <P>Thanks.&nbsp;</P> <P>&nbsp;</P> <P>Leanne.</P> Wed, 27 Oct 2021 14:25:13 GMT https://community.ee.co.uk/t5/Archived-Posts/Website-problems/m-p/1094166#M287571 Leanne_T 2021-10-27T14:25:13Z https://community.ee.co.uk/t5/Archived-Posts/Website-problems/m-p/1094888#M287572 <P>Looks to have been resolved</P> Fri, 29 Oct 2021 06:59:38 GMT https://community.ee.co.uk/t5/Archived-Posts/Website-problems/m-p/1094888#M287572 JohnGarGriff 2021-10-29T06:59:38Z https://community.ee.co.uk/t5/Archived-Posts/Website-problems/m-p/1094892#M287573 <P>Thanks for letting me know <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2154413">@JohnGarGriff</a> <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Leanne.</P> Fri, 29 Oct 2021 07:02:12 GMT https://community.ee.co.uk/t5/Archived-Posts/Website-problems/m-p/1094892#M287573 Leanne_T 2021-10-29T07:02:12Z