https://community.ee.co.uk/t5/Archived-Posts/Starting-EE-account/m-p/1093924#M287513 <P>Hi there! I'm trying to buy a phone in contract with sim from EE; it's my first time as their customer. I've had a meeting in one of the stores and I was told that to move my number to EE I need to have their sim card, which I would get when I buy the phone. However, whenever I log in and try to choose phone to buy the website asks me to link my EE mobile or broadband. Obviously, I don't have any of those yet, as I'm just trying to get my first mobile from EE. Any idea how could I try purchasing the phone with the plan or maybe who I should contact to help me solve this problem?&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2021-10-27 at 08.30.24.png" style="width: 999px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/20274i3594928FCF2B7F81/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2021-10-27 at 08.30.24.png" alt="Screenshot 2021-10-27 at 08.30.24.png" /></span></P> Wed, 27 Oct 2021 07:33:38 GMT Ash_er 2021-10-27T07:33:38Z https://community.ee.co.uk/t5/Archived-Posts/Starting-EE-account/m-p/1093924#M287513 <P>Hi there! I'm trying to buy a phone in contract with sim from EE; it's my first time as their customer. I've had a meeting in one of the stores and I was told that to move my number to EE I need to have their sim card, which I would get when I buy the phone. However, whenever I log in and try to choose phone to buy the website asks me to link my EE mobile or broadband. Obviously, I don't have any of those yet, as I'm just trying to get my first mobile from EE. Any idea how could I try purchasing the phone with the plan or maybe who I should contact to help me solve this problem?&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2021-10-27 at 08.30.24.png" style="width: 999px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/20274i3594928FCF2B7F81/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2021-10-27 at 08.30.24.png" alt="Screenshot 2021-10-27 at 08.30.24.png" /></span></P> Wed, 27 Oct 2021 07:33:38 GMT https://community.ee.co.uk/t5/Archived-Posts/Starting-EE-account/m-p/1093924#M287513 Ash_er 2021-10-27T07:33:38Z https://community.ee.co.uk/t5/Archived-Posts/Starting-EE-account/m-p/1093935#M287514 <P>Just don't log in (or do log out) before going to the EE Shop. You have no mobile no. on your a/c yet.</P> Wed, 27 Oct 2021 07:59:14 GMT https://community.ee.co.uk/t5/Archived-Posts/Starting-EE-account/m-p/1093935#M287514 XRaySpeX 2021-10-27T07:59:14Z