Wrong phone on record

PieDelhi — Mon, 25 Oct 2021 18:34:52 GMT

Hi!

I'm trying to trade my phone in but the IMEI is apparently recorded to a Google Pixel 3 instead of a 3a which would get waaaaay less money.

It's showing in the system that it's a 3a, how can I set up this trade?

Thanks

Re: Wrong phone on record

Northerner — Mon, 25 Oct 2021 19:45:18 GMT

You would need to email the trade in CS team. Did you buy your device from EE?

Thanks