https://community.ee.co.uk/t5/Archived-Posts/Inline-chat-agent/m-p/1093290#M287494 <P>Hi there <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/395972">@Fcuk3939</a></P> <P>&nbsp;</P> <P>Thanks for posting <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Sorry we have no account access on the community to process the order.&nbsp;</P> <P>&nbsp;</P> <P>Did the message offer an early upgrade if you traded in your device?</P> <P>&nbsp;</P> <P>Thanks.&nbsp;</P> <P>&nbsp;</P> <P>Leanne.</P> Mon, 25 Oct 2021 11:13:28 GMT Leanne_T 2021-10-25T11:13:28Z https://community.ee.co.uk/t5/Archived-Posts/Inline-chat-agent/m-p/1035088#M287491 <P>ONLY chat support live Agent</P><P>&nbsp;</P> Sun, 07 Mar 2021 11:10:32 GMT https://community.ee.co.uk/t5/Archived-Posts/Inline-chat-agent/m-p/1035088#M287491 UkWayne 2021-03-07T11:10:32Z https://community.ee.co.uk/t5/Archived-Posts/Inline-chat-agent/m-p/1035100#M287492 <P>If you are on contract you'll find Live Chat at&nbsp;<A class="cta-group__link" href="https://ee.co.uk/help/get-in-touch" target="_blank" rel="noopener noopener noreferrer" data-focus-type="mouse" data-di-id="di-id-5983fbef-321851e">Get in touch</A>&nbsp;when it's available during EE UK opening hours.</P> Sun, 07 Mar 2021 11:46:51 GMT https://community.ee.co.uk/t5/Archived-Posts/Inline-chat-agent/m-p/1035100#M287492 XRaySpeX 2021-03-07T11:46:51Z https://community.ee.co.uk/t5/Archived-Posts/Inline-chat-agent/m-p/1093280#M287493 <P>Hi there, I have been offered an early upgrade on my iPhone 6. You have sent me a message telling me you would cancel the £345. I’m trying to do it online on my EE app. It’s telling me that I have to pay that amount? I have added it to my basket. If you could finish it off for me please. Much appreciated <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Mon, 25 Oct 2021 10:42:06 GMT https://community.ee.co.uk/t5/Archived-Posts/Inline-chat-agent/m-p/1093280#M287493 Fcuk3939 2021-10-25T10:42:06Z https://community.ee.co.uk/t5/Archived-Posts/Inline-chat-agent/m-p/1093290#M287494 <P>Hi there <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/395972">@Fcuk3939</a></P> <P>&nbsp;</P> <P>Thanks for posting <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Sorry we have no account access on the community to process the order.&nbsp;</P> <P>&nbsp;</P> <P>Did the message offer an early upgrade if you traded in your device?</P> <P>&nbsp;</P> <P>Thanks.&nbsp;</P> <P>&nbsp;</P> <P>Leanne.</P> Mon, 25 Oct 2021 11:13:28 GMT https://community.ee.co.uk/t5/Archived-Posts/Inline-chat-agent/m-p/1093290#M287494 Leanne_T 2021-10-25T11:13:28Z