https://community.ee.co.uk/t5/Archived-Posts/Can-t-log-in-or-verify-number/m-p/1091178#M287359 <P>I've recently switched from pay as you go to a contract over the phone, and when I try to log in it says it can't complete my request right now and the same with verifying my number for the app, how can I fix this?</P> Sun, 17 Oct 2021 20:29:27 GMT keirtyson 2021-10-17T20:29:27Z https://community.ee.co.uk/t5/Archived-Posts/Can-t-log-in-or-verify-number/m-p/1091178#M287359 <P>I've recently switched from pay as you go to a contract over the phone, and when I try to log in it says it can't complete my request right now and the same with verifying my number for the app, how can I fix this?</P> Sun, 17 Oct 2021 20:29:27 GMT https://community.ee.co.uk/t5/Archived-Posts/Can-t-log-in-or-verify-number/m-p/1091178#M287359 keirtyson 2021-10-17T20:29:27Z https://community.ee.co.uk/t5/Archived-Posts/Can-t-log-in-or-verify-number/m-p/1091181#M287360 <P>You need to call CS to delete your old PAYG MyEE a/c &amp; then you can set up your new contract MyEE a/c afresh, using the same mobile no. &amp; email addy if desired. You can't mix them under MyEE.</P> Sun, 17 Oct 2021 20:33:02 GMT https://community.ee.co.uk/t5/Archived-Posts/Can-t-log-in-or-verify-number/m-p/1091181#M287360 XRaySpeX 2021-10-17T20:33:02Z