topic Re: App not working in Archived Posts

App not working

Nitz79 — Thu, 14 Oct 2021 18:22:02 GMT

Is anyone else having problems with app today ?

Re: App not working

Chris_B — Thu, 14 Oct 2021 18:31:58 GMT

@Nitz79 There has been an account login issue for most of the day. To regain access you need to login via a PC to your account. If you need to reset your password you need to do this via a PC webpage don’t do it via the app as the email doesn’t come through to reset your password.

Re: App not working

Christopher_G — Fri, 15 Oct 2021 06:58:44 GMT

Hi @Nitz79

Are you able to log into the app now? If not, could you let us know what the error message you're getting is?

Thanks

Chris