https://community.ee.co.uk/t5/Archived-Posts/Re-App-trouble/m-p/1090315#M287262 <P>I'm having the issue on the app and website. You log in and it tells you it can't retrieve your account information and to log out. Over and over, same issue. I can't gift my kids data!&nbsp;</P> Thu, 14 Oct 2021 18:01:06 GMT Sarah_Ellison 2021-10-14T18:01:06Z https://community.ee.co.uk/t5/Archived-Posts/Re-App-trouble/m-p/1090315#M287262 <P>I'm having the issue on the app and website. You log in and it tells you it can't retrieve your account information and to log out. Over and over, same issue. I can't gift my kids data!&nbsp;</P> Thu, 14 Oct 2021 18:01:06 GMT https://community.ee.co.uk/t5/Archived-Posts/Re-App-trouble/m-p/1090315#M287262 Sarah_Ellison 2021-10-14T18:01:06Z https://community.ee.co.uk/t5/Archived-Posts/Re-App-trouble/m-p/1090317#M287263 <P>Yes I’ve had it since this morning. I couldn’t log in at all was saying I entered incorrect password too many times (I didn’t) and locked me out. I rang 150 and the girl said it was an issue their end and to try again later. I can log in now but it can’t retrieve my data and it is saying that I am not the account holder. I am giving up for today and will try again tomorrow and probably phone again&nbsp;</P> Thu, 14 Oct 2021 18:07:53 GMT https://community.ee.co.uk/t5/Archived-Posts/Re-App-trouble/m-p/1090317#M287263 Ff88 2021-10-14T18:07:53Z