https://community.ee.co.uk/t5/Archived-Posts/Account-update/m-p/1076826#M286744 <P>As a wee aside, I've uninstalled and reinstalled the app over mobile data but still the same!</P> Sat, 11 Sep 2021 12:30:33 GMT Smac82 2021-09-11T12:30:33Z https://community.ee.co.uk/t5/Archived-Posts/Account-update/m-p/1076821#M286743 <P>Hi there, sorry if this is in the wrong place!!</P><P>&nbsp;</P><P>I recently got my new phone (wooo!!) but my account is still showing as S9 even though I now have an S21.</P><P>&nbsp;</P><P>Is it just a matter of waiting for it to catch up, or do I need to do anything to change it?</P><P>&nbsp;</P><P>Also on a side note, I ordered the phone on August 26th but it never came until 9th September; I got a text about claiming buds and a tag but don't know if I'm eligible?! Probably not but wanted to check!!</P><P>&nbsp;</P><P>Thanks loads!!</P> Sat, 11 Sep 2021 12:15:57 GMT https://community.ee.co.uk/t5/Archived-Posts/Account-update/m-p/1076821#M286743 Smac82 2021-09-11T12:15:57Z https://community.ee.co.uk/t5/Archived-Posts/Account-update/m-p/1076826#M286744 <P>As a wee aside, I've uninstalled and reinstalled the app over mobile data but still the same!</P> Sat, 11 Sep 2021 12:30:33 GMT https://community.ee.co.uk/t5/Archived-Posts/Account-update/m-p/1076826#M286744 Smac82 2021-09-11T12:30:33Z https://community.ee.co.uk/t5/Archived-Posts/Account-update/m-p/1076922#M286745 <P><SPAN>The device shown i</SPAN><SPAN>s only cosmetic &amp; does not affect your use of your device. It will change eventually after you connect using your MyEE app from the device.</SPAN></P> Sat, 11 Sep 2021 20:49:54 GMT https://community.ee.co.uk/t5/Archived-Posts/Account-update/m-p/1076922#M286745 XRaySpeX 2021-09-11T20:49:54Z