topic EE Perks in Archived Posts

EE Perks

carleycc — Fri, 10 Sep 2021 12:45:54 GMT

Hi, I need to contact EE perks as some of our employees are unable to access the site

Re: EE Perks

Katie_B — Fri, 10 Sep 2021 13:11:18 GMT

Hello @carleycc.

Thanks for coming to the community.

Do you receive an error message?

Have you accessed the Perk Portal before?

Katie 🙂

Re: EE Perks

carleycc — Fri, 10 Sep 2021 13:46:47 GMT

Hi, we have employees that work in schools and are unable to access the site as their email address won't work on the system and their ID badges are not accepted

Re: EE Perks

Katie_B — Fri, 10 Sep 2021 14:12:35 GMT

Hi @carleycc.

Have you tried registering with personal emails then uploaded photo ID of your work pass?

Katie 🙂

Re: EE Perks

carleycc — Fri, 10 Sep 2021 14:40:24 GMT

Hi yes they have but it is rejected as they don't have the company logo on only the school. Is there any way that we can add email addresses to qualify?

Re: EE Perks

Katie_B — Fri, 10 Sep 2021 14:46:08 GMT

Hi @carleycc.

If your employer is signed up to EE Perk, your Benefits or HR team will be aware of the scheme. Please contact the relevant team within your organisation.

Katie 🙂

Re: EE Perks

carleycc — Fri, 10 Sep 2021 14:55:16 GMT

Hi that is the team I work in, we just want to get some ID badges added to our list and email addresses added

Re: EE Perks

Katie_B — Fri, 10 Sep 2021 14:57:59 GMT

Hi @carleycc.

I have sent you a private message for more details.

Katie 🙂