topic Re: Waiting times on hold. in Archived Posts

Waiting times on hold.

Skinz1974 — Sun, 05 Sep 2021 12:24:44 GMT

Why is talking to an actual human being so difficult, I've been an EE customer for over 2 years now & am seriously concidering going to another network now my contract is over. I don't want to even concider upgrading until I get someone who won't just put me on hold.

Re: Waiting times on hold.

bristolian — Sun, 05 Sep 2021 12:32:05 GMT

Hi @Skinz1974

Do you have a query the community can help you with?

Re: Waiting times on hold.

Leanne_T — Sun, 05 Sep 2021 14:50:14 GMT

Hi @Skinz1974

Thanks for coming to the community.

If there is anything we can help you with on the community, please let us know?

If you would like to get in touch with us and you have a pay monthly account, our get in touch page has an option for chat when the team are available.

Speak soon.

Leanne.