topic Re: Can’t change billing address online in Archived Posts

Can’t change billing address online

Sam2881 — Fri, 03 Sep 2021 10:05:14 GMT

I can change postal address online.

But can’t change billing address online, I try many time still is old address.

XRaySpeX — Fri, 03 Sep 2021 10:10:05 GMT

@Sam2881 : Are you on contract or PAYG?

Sam2881 — Fri, 03 Sep 2021 10:19:20 GMT

Yes , I joined £20, 120gb 24months plan

Sent from my iPhone

Christopher_G — Fri, 03 Sep 2021 12:57:37 GMT

Welcome to the community.

Are you given any error messages when you try to change it?

Have you tried doing this on a different device or browser?

Chris