topic Re: PAGE NOT FOUND in Archived Posts

PAGE NOT FOUND

MissBlondie83 — Thu, 10 Jun 2021 16:10:05 GMT

Hi. I am trying to upgrade my phone thru the app, but every time I click on the upgrade option, it comes up with "page not found". It also does it when I try to look at the ee shop and browse phones. It is the same on the website as it is on the app. Does anyone know why its doing this??

Re: PAGE NOT FOUND

Jon_K — Fri, 11 Jun 2021 06:54:17 GMT

Hi @MissBlondie83.

Welcome to the community.

Are you logged into your account when you're doing this?

Can you try a different browser on the website?

Jon

Re: PAGE NOT FOUND

Mckee88 — Wed, 25 Aug 2021 17:57:27 GMT

Mine does this too. On chrome, Internet explorer and Samsung browser. Really annoying that I can't view anything but get directed to a page not found when trying to upgrade

Re: PAGE NOT FOUND

James_B — Thu, 26 Aug 2021 06:56:11 GMT

Hi @Mckee88,

Welcome to the EE Community. 🙂

I'm sorry to hear you are having issues upgrading online. Please get in touch with Customer Care so a member of the team can help.

James