topic Re: Error when trying to view add ons in Archived Posts

Error when trying to view add ons

Djembaf — Mon, 23 Aug 2021 11:30:19 GMT

'Sorry, we're unable to show all the information you want right now. Try closing the app and coming back a bit later.'

I keep getting the following error when trying to view add ons. This has been for over a week now. Have uninstalled and reinstalled the app but still getting the same error.

Re: Error when trying to view add ons

Leanne_T — Mon, 23 Aug 2021 12:54:05 GMT

Hi @Djembaf

Welcome to the community.

Does the same happen if you log into your My EE account through a browser?

Thanks 🙂

Leanne.

Re: Error when trying to view add ons

Djembaf — Mon, 23 Aug 2021 13:10:39 GMT

Hi there. No this does not happen on the browser. Just on the app.

Thank you 😊

Re: Error when trying to view add ons

Leanne_T — Mon, 23 Aug 2021 13:13:52 GMT

Thanks @Djembaf

In this case, please give us a call on 150. Our Tech Gurus will help you get your app looked into 🙂

Leanne.