https://community.ee.co.uk/t5/Archived-Posts/SIM-Not-Received/m-p/1108088#M286275 <P><SPAN>SIMs are not inherently 4G or 5G. It's the plan you're on that is. If you ordered it your plan should have just been uprated&nbsp;to 5G w/out the SIM changing. Do you get 5G on a 5G device in a 5G area?</SPAN></P> Tue, 21 Dec 2021 14:23:48 GMT XRaySpeX 2021-12-21T14:23:48Z https://community.ee.co.uk/t5/Archived-Posts/SIM-Not-Received/m-p/1108079#M286273 <P>Nearly a month ago I upgraded to a 5G SIM but have yet to receive anything in the post. I'm struggling to find a way to chase this up without going into a High Street EE branch. Any help on this would be much appreciated.</P> Tue, 21 Dec 2021 13:51:52 GMT https://community.ee.co.uk/t5/Archived-Posts/SIM-Not-Received/m-p/1108079#M286273 Goose82UK 2021-12-21T13:51:52Z https://community.ee.co.uk/t5/Archived-Posts/SIM-Not-Received/m-p/1108081#M286274 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1415153">@Goose82UK</a>&nbsp;,</P><P>&nbsp;</P><P>Is it possible your SIM already supports connection with 5G technologies and you only upgraded to a 5G plan?</P><P>&nbsp;</P><P>Or were you told your SIM needed replacing?</P><P>&nbsp;</P><P>Do you have a device which supports 5G technologies to test this?</P> Tue, 21 Dec 2021 14:13:23 GMT https://community.ee.co.uk/t5/Archived-Posts/SIM-Not-Received/m-p/1108081#M286274 mikeliuk 2021-12-21T14:13:23Z https://community.ee.co.uk/t5/Archived-Posts/SIM-Not-Received/m-p/1108088#M286275 <P><SPAN>SIMs are not inherently 4G or 5G. It's the plan you're on that is. If you ordered it your plan should have just been uprated&nbsp;to 5G w/out the SIM changing. Do you get 5G on a 5G device in a 5G area?</SPAN></P> Tue, 21 Dec 2021 14:23:48 GMT https://community.ee.co.uk/t5/Archived-Posts/SIM-Not-Received/m-p/1108088#M286275 XRaySpeX 2021-12-21T14:23:48Z