topic Re: Number port in Archived Posts

Number port

Jackie0562 — Fri, 17 Dec 2021 10:19:37 GMT

I spoke to a lovely lady on Wednesday and she said my old o2 number would be ported yesterday. o2 have txt to say my old sim is invalid now and my number should be through, but it still isn't showing on my EE account!

Please advise

Thanks

Re: Number port

Chris_B — Fri, 17 Dec 2021 10:32:30 GMT

@Jackie0562 Have you tried restarting your device? Have you put your EE sim in your device?

Re: Number port

Jackie0562 — Fri, 17 Dec 2021 10:40:51 GMT

Yes to all of the above, funnily enough just after I posted this my number ported, just waiting for signal now 🙂

Re: Number port

Leanne_T — Fri, 17 Dec 2021 10:52:55 GMT

Hi @Jackie0562

Thanks for coming to the community.

If you go into your network settings, does EE show as available?

Thanks 🙂

Leanne.