Sim card

Oly88 — Fri, 03 Dec 2021 21:05:04 GMT

EE disconnected my sim and dont let me get my pac code

Been with them over 10 years

Re: Sim card

nick_ro — Fri, 03 Dec 2021 21:24:49 GMT

If you're on Pay as you go, all networks have an inactivity period which means if you do not use your service such as a chargeable call or text or data, your service will be disconnected and you will lose your number.

It's the same process with all networks. I believe the inactivity period is 90 days with EE.

Unfortunately you do need to use your service or you will lose it.

Ofcom puts service providers under pressure for managing telephone numbers responsibly and this means disconnecting numbers and recycling them if they aren't being used.

Each network has an inactivity period of between 90 and 180 days and this has been the case since Pay as you go was launched right back in 1997.

Re: Sim card

mikeliuk — Fri, 03 Dec 2021 22:14:26 GMT

Hi @Oly88 ,

Was this a pay-monthly contract and you called them to give 30 days' notice to end the contract?

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