https://community.ee.co.uk/t5/Archived-Posts/New-handset-and-sim-yesterday-cant-activate/m-p/1103371#M286057 <P>Hi @Jakeselis91</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Could you restart your phone this morning and let us know if it works please?</P> <P>&nbsp;</P> <P>Chris</P> Thu, 02 Dec 2021 08:16:28 GMT Christopher_G 2021-12-02T08:16:28Z https://community.ee.co.uk/t5/Archived-Posts/New-handset-and-sim-yesterday-cant-activate/m-p/1103345#M286056 <P>I received my new sim and phone yesterday at about 2.30pm and i cant activate my sim at all it just says error occured and doesnt recognise it ive been on the live chat about 3 times and they said itll activate soon and still nothing, it shows signal but cant call use data or recieve anything.</P><P>&nbsp;Any suggestions?</P> Thu, 02 Dec 2021 01:34:45 GMT https://community.ee.co.uk/t5/Archived-Posts/New-handset-and-sim-yesterday-cant-activate/m-p/1103345#M286056 Jakesellis91 2021-12-02T01:34:45Z https://community.ee.co.uk/t5/Archived-Posts/New-handset-and-sim-yesterday-cant-activate/m-p/1103371#M286057 <P>Hi @Jakeselis91</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Could you restart your phone this morning and let us know if it works please?</P> <P>&nbsp;</P> <P>Chris</P> Thu, 02 Dec 2021 08:16:28 GMT https://community.ee.co.uk/t5/Archived-Posts/New-handset-and-sim-yesterday-cant-activate/m-p/1103371#M286057 Christopher_G 2021-12-02T08:16:28Z