topic Re: Cancelled sim still showing in Archived Posts

Cancelled sim still showing

Sallyann5 — Mon, 29 Nov 2021 07:57:02 GMT

I cancelled a sim only plan 2 days after receiving it however the number from the sim card is still showing on my account ?

Katie_B — Mon, 29 Nov 2021 09:21:11 GMT

Welcome to the EE Community.

When did you cancel the SIM?

Are you aware if the SIM is still active?

Speak soon,

Katie.

Sallyann5 — Mon, 29 Nov 2021 09:46:27 GMT

Hello thank you for responding

i cancelled the sim maybe 4/5 days ago the sim is still sealed unused so im not aware

the number is showing on my ee app still though ?
thank you again

Katie_B — Mon, 29 Nov 2021 10:30:25 GMT

I have sent you a private message for more details.

Speak soon,

Katie 🙂