topic Re: Moving from BT to EE (SIM only, and Broadband) in Archived Posts

Moving from BT to EE (SIM only, and Broadband)

charleshking — Wed, 10 Nov 2021 12:01:23 GMT

Good morning all.

I'm moving to EE from BT (a family pack of 4 SIMs and a Broadband Fibre Plus plan)

My Broadband switchover date is the 23rd of November.

I've a few questions 🙂

My four SIMs have arrived already, I have my PAC codes from BT, and I'm wondering if I should activate my EE SIMs right away and start using them, or wait until 23rd?

What's the process for getting the smoothest switch-over of our existing mobile numbers? I've seen the 'Transfer My Number' guide - is it simply a question of living with up to 24hrs of our mobile numbers being different until the transfer kicks in? Or should I revert to the BT SIM while that process happens?

I have 4 SIMs which are labelled with four new numbers (I guess allocated by default) does it matter which SIM goes in which phone? I don't see anything to indicate a correspondence with existing numbers. Incidentally, the PAC numbers from BT are the same for all four of our phone numbers.

If I do activate my SIMs now, will I end up with different billing dates for Mobile and Broadband?

Finally, one of the SIMs was sent by courier, and the other three by post - which seems odd. Is that usual?

Many thanks for any guidance (while working from home, I'm keen to minimise down time!)

Re: Moving from BT to EE (SIM only, and Broadband)

XRaySpeX — Wed, 10 Nov 2021 12:11:15 GMT

@charleshking :

Your BB & its go live date have no bearing on your SIMs & the porting of their nos. They are independent of each other.
Billing for BB & mobile are entirely separate of each other. However you can arrange with EE to be billed on the same day of the month.

Re: Moving from BT to EE (SIM only, and Broadband)

charleshking — Wed, 10 Nov 2021 12:41:56 GMT

Blimey @XRaySpeX you're a) swift and b) everywhere!

I'll get cracking on the SIMs, then 🙂

Re: Moving from BT to EE (SIM only, and Broadband)

XRaySpeX — Wed, 10 Nov 2021 12:48:24 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance.