topic Re: Data retention sim in Archived Posts

Data retention sim

Anth7 — Sun, 07 Nov 2021 17:29:49 GMT

When I upgraded to my second iPad (iPad mini 4 ) from my iPad Air I had the option of having a data retention sim. Does the retention sim only work with my first iPad or will the sim work in any iPad that I get ?

Re: Data retention sim

Profile closed — Sun, 07 Nov 2021 17:58:12 GMT

Hi @Anth7

your sim will work in any IPad.

Thanks,

David.

Re: Data retention sim

mikeliuk — Sun, 07 Nov 2021 18:36:59 GMT

Hi @Anth7 ,

Apologies for my ignorance, what is a data retention SIM and how does it differ from a mobile phone SIM or a data SIM?

Re: Data retention sim

Anth7 — Sun, 07 Nov 2021 20:52:08 GMT

Maybe someone more knowledgeable can tell you more. When I upgraded my iPad , the customer service agent told me I can still get data (use internet, message) for 12 months with a data retention sim. With the plan I have 1000mb/1gb of data . To be honest I don’t think there is much difference. To sum it up limited GB for a lower price.

Re: Data retention sim

mikeliuk — Sun, 07 Nov 2021 22:02:15 GMT

On reflection, it sounds like you've been given a retention offer so that you are less likely to take your business elsewhere. That it's a data SIM probably means it has no minutes or text messages as part of its allowance, in contrast to a mobile phone SIM.

Re: Data retention sim

Leanne_T — Mon, 08 Nov 2021 08:49:48 GMT

Hi @Anth7

Thanks for coming to the community.

Your SIM card will work in the iPad and use the same plan if you have not requested to change this 🙂

Thanks.

Leanne.