https://community.ee.co.uk/t5/Archived-Posts/24-of-activating-sim/m-p/1096061#M285658 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2275087">@Berty3</a>&nbsp;</P> <P>&nbsp;</P> <P>Many times EE supply a replacement SIM with new phones in case, for whatever reason, there's a problem with your existing SIM.</P> <P>&nbsp;</P> <P>If your current SIM works and fits in your new phone, then just use that and there's no need to exchange SIMs.</P> <P>&nbsp;</P> <P>Now that you have, there's unfortunately no account access on this public forum - you will need to call EE C/S on 0800 0798586 free from any other phone.</P> Mon, 01 Nov 2021 18:52:47 GMT bristolian 2021-11-01T18:52:47Z https://community.ee.co.uk/t5/Archived-Posts/24-of-activating-sim/m-p/1096051#M285657 <P>Yesterday I got the iPhone 13 and a new SIM card which I got told by a member of staff that it should be working within 24 hours it’s now been 30 hours I can’t use either SIM card to ring 150 or anything and I don’t know what to do.</P><P>&nbsp;</P> Mon, 01 Nov 2021 17:37:59 GMT https://community.ee.co.uk/t5/Archived-Posts/24-of-activating-sim/m-p/1096051#M285657 Berty3 2021-11-01T17:37:59Z https://community.ee.co.uk/t5/Archived-Posts/24-of-activating-sim/m-p/1096061#M285658 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2275087">@Berty3</a>&nbsp;</P> <P>&nbsp;</P> <P>Many times EE supply a replacement SIM with new phones in case, for whatever reason, there's a problem with your existing SIM.</P> <P>&nbsp;</P> <P>If your current SIM works and fits in your new phone, then just use that and there's no need to exchange SIMs.</P> <P>&nbsp;</P> <P>Now that you have, there's unfortunately no account access on this public forum - you will need to call EE C/S on 0800 0798586 free from any other phone.</P> Mon, 01 Nov 2021 18:52:47 GMT https://community.ee.co.uk/t5/Archived-Posts/24-of-activating-sim/m-p/1096061#M285658 bristolian 2021-11-01T18:52:47Z